Patient Advocacy

Patient Advocacy department of MDCare eservices has well-trained and experienced professionals from several health-care backgrounds who are capable to perform active management of patient inquiries, complaints and feedback. The department is responsible for following tasks:

• Providing an optimized culture for the safety of patients admitted.
• Providing a culture where patient can freely live and share their views
• Resolving all queries of patient and family in a timely manner with full of respect.
• Making family aware with potential risks of their patients.
• Creating a better infrastructure to fight against critical incidents.
• Promoting on-going learning.

MDCare e-Services Management System

In case you are going through certain queries regarding care of you and your family then feel free to share with the nurse, physician and clinical manager and the rest will be managed by us. In case you are finding difficulties while contacting them or your queries have not been resolve then directly come to us. We’ll try our best to assist you in finest possible way.

We do not only listen your concern but do regular follow-up as so that you don’t face any sort of hassle at any point of time. We believe in providing open and transparent and this is what makes us stand out of the crowd.